Remote Job
Work From Home Customer Service Representative
RPC Company
- 3027 - 5000 USD /Month
- Full Time
- Posted : 4 years ago
TELECOMMUTE Location, Remote,
Dallas, TX
Overview
At RPC, our goal is to be your first choice for your staffing and career needs. For nearly 14 years, our team has been committed to matching talented professionals with top companies across the Dallas/Fort Worth area and beyond.
RPC was founded in 2002 with a goal to be the premier boutique staffing firm for clerical, administrative, financial, healthcare and IT personnel in the region. We focused on personalized service, a true understanding of your industry and specific needs, and dependability – areas we found ourselves desiring in our own partners.
Our focus, quite simply, worked. In the past decade, we have continued to grow. Yet, our focus and drive remains the same: driving results and productivity so that you can focus on running your business.
Responsibilities and Duties Job Description:
- You will be answering inbound chats and taking escalation cases, and providing excelling customer service
- You will utilize an in-house search engine to quickly find responses to most inquiries regarding customer's cable/internet service
- Virtual Training until ban is lifted
WORK PERKS:
- Progressive company utilizes artificial intelligence to provide amazing service!
- Consistent schedule and hours
- Room for GROWTH!! The company acts as a launching point into the corporate world!
- Lunches with the CEO, prizes, and giveaways all for your performance!
- State of the art facility and FUN environment
- World-class training opportunities this company invests in YOU as a person and an employee
- You will be answering inbound chats and taking escalation cases, and providing excelling customer service
- You will utilize an in-house search engine to quickly find responses to most inquiries regarding customer's cable/internet service
- Virtual Training until ban is lifted
Skills
- MS Excel
- Administrative Works
- Customer Support
- CUSTOMER SERVICE
- Virtual Assistant
- Written & Verbal Communication