Customer Support

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Customer Support Remote Jobs

Showing 1 to 30 of total 1434 entries
Remote Job

WordPress Support Wizard

Gravity Wiz
  • 3 days ago
  • From : Weworkremotely

Headquarters: Virginia Beach, Virginia URL: https://gravitywiz.com/ Gravity Wiz is hiring a remote support wizard to provide customers with absolutely magical support. We have an expansive selection of add-ons, snippets, and tutorials that enable our customers to do some legitimately magical things with Gravity Forms. Your job will be to keep the magic alive when our customers encounter bugs, experience theme/plugin conflicts, and write in with questions about how and what is possible with our 45+ Gravity Forms add-ons.This is a part-time position (Monday–Wednesday) preceded by a month-long probationary period. We're offering a competitive salary, unlimited time off, and twice-yearly raises. Hours aren't rigid b...

Remote Job

Customer Support Team Lead (SaaS / Remote)

Publitas.com B.V.
  • 3 days ago
  • From : Weworkremotely

Headquarters: The Netherlands URL: https://www.publitas.com/ Create customer value and enable growth. We believe that business growth starts with a fantastic product that people want to use. And with Publitas, we aim to create an exceptional experience for browsing shoppers by publishing engaging content online. We are on a mission to inspire people from all over the world (60M today) through a more sustainable discovery experience. We guide our customers, leading retailers such as Mattel, IKEA, Home Depot, Lenovo, and Williams Sonoma, through the print transition and provide the personalized service they deserve, which has earned us their trust and loyalty. As a result, we have more than 1900 passionate...

Remote Job

Wanted

Course Concierge
  • 3 days ago
  • From : Weworkremotely

Headquarters: California, USA URL: https://courseconcierge.com Hi there, My name’s Hannah, and I’m Operations Manager at Course Concierge. We’re an online course publishing house for influential YouTubers.  Check us out here: https://courseconcierge.com/  Responding to emails isn’t simply about helping customers reset their passwords. It might get personal.  Someone might write in telling you they’ve just experienced the death of a loved one and need time before completing a course. Or that they’re in financial trouble and can’t join just yet.  Here are a f...

Remote Job

F/T Customer Success Manager for AgentFire.com

AgentFire
  • 4 days ago
  • From : Weworkremotely

Headquarters: New York URL: https://agentfire.com/ About AgentFire (and this position) AgentFire.com sells real estate websites and related services to agents, teams and brokerages throughout North America and Canada.  We are the highest overall-rated real estate web platform in the industry, and we’ve got an awesome team with amazing chemistry.  Our Customer Success department is a massive priority for us, and this is a position that will have lots of upward mobility (especially as we begin to look for managers!).  Please read our Glassdoor reviews here: (https://...

Remote Job

Customer Service Representative - Remote

GovAssist LLC
  • 5 days ago
  • From : Weworkremotely

Headquarters: US URL: https://govassist.bamboohr.com/jobs/ We are GovAssist.com   GovAssist LLC is the leading company specialized in immigration consultancy dedicated to helping individuals travel to the United States, affiliated with the UT law firm GovAssist Legal which provides legal services on immigration matters. We have offered superlative assistance to more than 250000 clients so far, and we are preparing for a business expansion.   The most important aspect of our recruitment process is self-awareness: we are seeking colleagues who clearly understand themselves and what they wish for in their professi...

Remote Job

Customer Service Representative

GovAssist LLC
  • 5 days ago
  • From : Weworkremotely

Headquarters: US URL: https://govassist.bamboohr.com/jobs/ We are GovAssist.com   GovAssist LLC is the leading company specialized in immigration consultancy dedicated to helping individuals travel to the United States, affiliated with the UT law firm GovAssist Legal which provides legal services on immigration matters. We have offered superlative assistance to more than 250000 clients so far, and we are preparing for a business expansion.   The most important aspect of our recruitment process is self-awareness: we are seeking colleagues who clearly understand themselves and what they wish for in their professi...

Remote Job

Technical Customer Support ( English & French speaking)

Crisp
  • 7 days ago
  • From : Weworkremotely

Headquarters: Nantes, France URL: https://crisp.chat About us:Crisp is a customer service software used by 300 000 companies all around the world. It helps companies to unify all their customer communications (chat, emails) in one central place.We are a small team (13 people) and our core Team in France (5 people), the rest is a diverse remote-only, and based around the globe.Our mission is to make the next-generation customer support app for startups. An app that makes customer support easier for end-users & support agents.The position:Crisp is looking for a technical customer support specialist to join our team! In this role, you will be responsible for providing custo...

Remote Job

Customer Support Specialist (PST/Europe)

AgencyAnalytics
  • a week ago
  • From : Weworkremotely

Headquarters: Toronto, Canada URL: https://agencyanalytics.com We're seeking an experienced customer support champion for our highly successful SaaS application. This isn't your typical "customer service" position. You'll be joining a small, tight-knit, and highly committed team that is passionate about helping customers reach their business goals, and passionate about growing our product. Almost all of your customer correspondence will be done using Intercom. No phone calling required. It is highly preferable that you have a background in SEO or digital marketing so you can understand our customers and their goals.When we say this isn't your typical "customer service" position, we mean it: This is an opportunity to join a fast-growing...

Remote Job

Customer Support Specialist (PST)

AgencyAnalytics
  • a week ago
  • From : Weworkremotely

Headquarters: Toronto, Canada URL: https://agencyanalytics.com We're seeking an experienced customer support champion for our highly successful SaaS application. This isn't your typical "customer service" position. You'll be joining a small, tight-knit, and highly committed team that is passionate about helping customers reach their business goals, and passionate about growing our product. Almost all of your customer correspondence will be done using Intercom. No phone calling required. It is highly preferable that you have a background in SEO or digital marketing so you can understand our customers and their goals.When we say this isn't your typical "customer service" position, we mean it: This is an opportunity to join a fast-growing and industry-leading company. We're specifically looking for versatile people with a mixed skill set, who can grow into higher-level roles in the m...

Remote Job

Marketing Officer

Grocer Online
  • 2 weeks ago
  • From : Weworkremotely

Headquarters: Philadelphia, Pennsylvania, United States URL: https://www.groceronline.ca/ We are looking for a passionate Marketing Officer to plan and oversee the organization's marketing activities and campaigns. You will be the one to ensure that all marketing operations are successful in meeting the goals set by management. A successful Marketing officer must have great enthusiasm for all things marketing and great knowledge of relevant techniques and principles. The ideal candidate will also be an excellent communicator and will have experience in managing different marketing ventures. The goal is to ensure that the marketing efforts of the company add the highest value to its business. Responsibilities Contribute in the implementation of marketing strategies Support the marketing manager in overseeing the department's operations ...

Remote Job

Customer Support Specialist - Americas

Float
  • 2 weeks ago
  • From : Weworkremotely

Headquarters: New York URL: http://float.com Who We Are Float is the world’s leading software for teams to plan their time and, behind it, is a world-class team looking for a Customer Support Specialist (Americas) in Mountain or Pacific time zones (note: candidates in South America, Canada or Mexico locations only please) to join us. From New York to the UK, Canada to South Africa—our Engineering, Product, Marketing, and Customer Success teams work asynchronously, helping brands such as Airbnb, Buzzfeed, and Ogilvy plan and manage their time better. Float is self-funded, profitable, and growing. If you’re a go-getter, align with our values

Remote Job

Customer Success Manager

Follow Up Boss
  • 2 weeks ago
  • From : Weworkremotely

Headquarters: Remote URL: https://careers.followupboss.com About the job Do you want to join a passionate team, that works hard to deliver real results for its customers? Customer Success is central to our business as this role helps our customers setup and implement strategies to drive more business for them and their teams. About you You must be Willing to learn and adapt all of the time A people person who is able to build rapport instantly A problem-solver who knows how to take a consultative approach to find the best solution Tech-savvy and efficient with SaaS applications A self-starter who can take ini...

Remote Job

Software Support Specialist

Tyler Technologies
  • 2 weeks ago
  • From : Weworkremotely

Headquarters: Plano, TX URL: https://www.tylertech.com/ Unblocking stuck clients. Solving weird and interesting technical problems with your teammates. Turning chaos into order. Composing elegantly written and helpful responses to client questions and skillfully documenting them for your colleagues so everyone can benefit for the next one.These are just a few of the things that make our Software Support Specialists truly remarkable. And we are looking for additional members of this diverse, high-performing team to work closely with clients using a cloud-based data-as-a-service platform, supporting data-sharing programs at every level of government.Are you nodding and thinking this is exactly what you want...

Remote Job

Work from home, get your life back!

Omni Interactions
  • 2 weeks ago
  • From : Weworkremotely

Headquarters: 820 South Monaco Parkway #164 Denver, CO 80224 URL: https://omniinteractions.com/ On the Omni Platform you set your own hours, earn up to $20 an hour & try something new. You'll be providing customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies. You will interact with customers through phone and/or chat/email, helping them with anything they need! Scheduling & Hours GBA's providing service on the Omni platform choose their own schedule by self-scheduling in 30-minute or 1-hour blocks. You get to choose how wh...

Remote Job

Customer Happiness Specialist

SureSwift Capital
  • 2 weeks ago
  • From : Weworkremotely

Headquarters: Minneapolis, MN URL: https://sureswiftcapital.com About SureSwift Capital You made it. You found the dream job you’re looking for where people and culture come first. If that’s as important to you as it is to us then please keep reading. At SureSwift, we’re building the company we want to work for, and we’d like to give you the opportunity to join our fully remote team of 140+ people in 15 time zones around the world. While we do work hard, we all work remote, and according to our own schedules that make the most sense for ourselves and our families. There are no cubicles, no offices, and there is zero commute time...unless you d...

Remote Job

Customer Happiness Advocate (Remote - Canada)

Trifecta Retail Ventures
  • 3 weeks ago
  • From : Weworkremotely

Headquarters: Helsinki, Finland URL: https://trifecta.vc Are you looking to join a high growth tech company? Are you passionate about people? Then we are looking for you! We are a small team with a big business! Our customers come first, and our Customer Support team is at the forefront! As a member of this team, you would be responsible for answering customer inquiries through email, chat and phone. Successful applicants will begin with a two-week remote training period, following which the opportunity to work remotely is available. This is a 5 day per week position with shifts that may be from Mon-Sun and include evening work. We are looking for highly motivated peop...

Remote Job

Director of Support

Hospitable.com
  • 3 weeks ago
  • From : Weworkremotely

Headquarters: Remote, Oregon, United States URL: http://hospitable.com We build software for Airbnbs to rent themselves, with a state-of-the-art product and user experience. We have crafted an Applicant Handbook, which we highly recommend you check out, where you can find out more about the company, culture, how we recruit, what we do, and how we do it. We are bold, like risks, and take on big challenges together. Our customers love the product, provide valuable feedback, and trust us to rapidly help them with more of their problems. Feel free to join in

Remote Job

Tier 2 Customer Support

Rivo
  • 3 weeks ago
  • From : Weworkremotely

Headquarters: Remote URL: https://www.rivo.io Who we are Hi, it’s nice to meet you! We’re Rivo! A fast-growing software company with a mission to empower entrepreneurs to build awesome Shopify businesses. Rivo apps have been trusted by over 100,000 Shopify merchants around the world—and we’re just getting started. We’re an entirely remote team spread across 7 countries and 20 cities. The company is on a journey of creating an e-commerce platform built around nurturing customer relationships through marketing automation solutions. We’re looking for a full-time Tier 2 Customer Support Engineer to join us in creating world-class experiences for our Shopify eCommerce applications.

Remote Job

Customer Support Engineer

Files.com
  • 3 weeks ago
  • From : Weworkremotely

Headquarters: Scottsdale, AZ URL: http://files.com/ World Class Pay and Benefits Starting Salary for a Customer Support Engineer at Files.com is $100,000 per year. We offer raises and equity as you grow in the organization. In-House Training: We will teach you everything you need to know about the Files.com platform to be an effective Customer Support Engineer. And you'll earn your full rate of pay for all training time. Amazing Team and Peer Support: Our Customer Support team is one of the most tight-knit groups at the company. Everyone enjoys working together on Zoom every day. Big Company Benefits: Yo...

Remote Job

Customer Success Specialist (TimeTap)

Lumaverse Technologies, Inc.
  • 3 weeks ago
  • From : Weworkremotely

Headquarters: Charlotte, NC URL: http://www.lumaverse.com Job Description: Customer Success Specialist (TimeTap)     About Lumaverse Technologies:   Lumaverse Technologies helps nonprofits, businesses, and schools build active communities—our solutions make it easier for members, volunteers, donors, event attendees, and parents to get involved and stay informed. Anchored by SignUpGenius, America’s #1 sign up app, Lumaverse touched over 190M customers last year in our mission to build group technology solutions that light the way to increased engagement, data-driven insights, and streamlined group management.    When you work with Lumaverse, you're signing up to build a...

Remote Job

Digital Marketing Specialist

Vortala
  • 3 weeks ago
  • From : Weworkremotely

Headquarters: Remote URL: https://vortala.com Digital Marketing Specialist (U.S. based) Family-Friendly Hours & Work from Home Fast-Growing Digital Marketing Leader Healthcare Focus… Helping Doctors Succeed In 2004, Steve Anson and Bill Esteb founded Vortala with a simple vision to help doctors grow their practice using the Internet. Today, our dedicated team of 85 marketing professionals serve thousands of healthcare practices worldwide. Busy doctors trust Vortala to manage their practice website and lead their digital marketing strategy. Our core values are Trust, Service and...

Remote Job

Telecom Program Manager

Tech Matters
  • 3 weeks ago
  • From : Weworkremotely

Headquarters: Palo Alto, California URL: https://techmatters.org Aselo is a software platform for child helplines around the world. We build the software that enables helpline counselors to support children in crisis. A key part of an Aselo-based helpline is integration with local telecom carriers to provide a seamless experience for people who access the helpline via voice or SMS. We are looking for a program manager in a part-time (50%) capacity who can drive these integrations forward. In this role you will: When a helpline adopts Aselo as its new contact center platform, drive integration of voice and SMS as part of a successful launch. Coordinate with Aselo staff, local telecoms, the helpline...

Remote Job

HOLT GEA - Guest Experience Agent

HOLT
  • 3 weeks ago
  • From : Weworkremotely

Headquarters: New York - United Stated URL: http://www.helloholt.com Job description The Guest Experience Agent (GEA) is responsible for making sure that everything is running smoothly and efficiently during their shift as it pertains to our HOLT’s guests in all markets. The Guest Experience Agents handle all guest bookings and provide a 5-Star experience for all HOLT guests. They have to do so while maintaining strong communication with their Guest Experience Manager (GEM) and local Market Managers (MMs). An important part of your role will be handling reviews and insurance related cases as they relate to damages created by guests stays.   Our Guest Experience Team is the voice o...

Remote Job

Marketing Assistant

Centus
  • 3 weeks ago
  • From : Weworkremotely

Headquarters: Ireland URL: https://centus.co In this role, you will help our team to run campaigns outside of  ‘office hours’ - which is GMT+1.  The bulk of our clients are in a different time-zone to us, so this is incredibly important for us to maintain our excellent service.You will Run influencer campaigns for our clients on YouTube, Instagram, and TikTok when most of the team aren’t online. That involves, but isn’t limited to: Reviewing content submitted to us by creators. Sending your feedback and any client feedback to creators and their agents. Sending creators’ content to clients to request feedback. Confirm that the creator has all the correct details in place b...

Remote Job

Full-time Technical Support Representative (Remote, U.S. based-only)

Porkbun LLC
  • 4 weeks ago
  • From : Weworkremotely

Headquarters: Portland Metro, Oregon URL: http://porkbun.com It's time to hire another amazing individual again. You could be the pick of the litter! Are you a resourceful problem solver who loves delivering top-notch customer service? If you’re good at diagnosing technical issues, enjoy helping customers, and have solid writing skills, send us your resume! Porkbun is a fully-remote domain name registrar. We’re looking to add a U.S.-based, full-time Technical Support Representative to cover weekends and three weekdays per week. From .com to .pizza to .plumbing, Porkbun sells more than 500 extensions direct to consumers. Our no-nonsense interface and super-affordable prices mean we’re adding new customers at a...

Remote Job

Customer Support Representative For Online Course Platform

OnlineCourseHost.com
  • 4 weeks ago
  • From : Weworkremotely

Headquarters: Brussels, Belgium URL: https://onlinecoursehost.com For our new course platform, we are hiring customer service representatives to scale our support team.We are looking for someone to start right now.Our platform is new and you will be the first full time customer service representative of the whole company, trained directly by the founder. Our company is starting to get a lot of support requests already, so this is a great time to join the company straight from the beginning, and make a long career with us. Right now, we have a limited number of requests per day, so you would be busy learning the system and getting familiar with the product.Your responsibilities will be:-...

Remote Job

Client Success Manager

SiteCare
  • a month ago
  • From : Weworkremotely

Headquarters: Atlanta, Georgia URL: https://sitecare.com Intro Come work as a Client Success Manager, working with some amazing people, where you’ll identify client needs alongside our SiteCare services manager, identify potential solutions, and carry out all client-facing communication for various project sizes. About SiteCareSiteCare’s Client Success team helps businesses manage, maintain, safeguard, and improve their websites. Client Success ManagerWe’re looking for an organized and detailed-oriented technician with 3+ years of WordPress Support Experience. It’s a remote working position, so you’ll have the flexibility to work from wh...

Remote Job

WordPress Support Engineer

SiteCare
  • a month ago
  • From : Weworkremotely

Headquarters: Atlanta, Georgia URL: https://sitecare.com Intro Come work as a WordPress Support Engineer working with some amazing people, where you’ll identify client needs alongside our SiteCare services manager, identify potential solutions, and carry out all client-facing communication for various project sizes. About SiteCareSiteCare’s Client Success team helps businesses manage, maintain, safeguard, and improve their websites. WordPress Support EngineerWe’re looking for an organized and detailed-oriented technician with 3+ years of WordPress Support Experience. It’s a remote working position, so you’ll have the flexibility to work...

Remote Job

Remote Office Manager & Appointment Setter

Savage Home Improvement
  • a month ago
  • From : Weworkremotely

Headquarters: Phoenix, Arizona, USA URL: http://www.savagehomeimprovement.com Looking for a person to answer phones, follow up and schedule jobs for our handyman service.  There will also be some research on pricing or sourcing different materials.  Some knowledge of basic construction would be helpful, but is not necessary.  Calls and requests must be responded to within 24 business hours.  You will need to be available Monday - Friday from 8am to 5:30pm Arizona time.Position is for $12 per hour.   To apply: https://weworkremotely.com/remote-jobs/savage-home-improvement-remote-office...

Remote Job

Experienced WP Technical Supporters

OnTheGoSystems
  • a month ago
  • From : Weworkremotely

Headquarters: 100% remote URL: https://onthegosystems.com Our goal in support is to help clients succeed. We are hiring support experts for WPML team. You’ll troubleshoot problems and help clients use our products. You’ll be working closely with other supporters, with the development team, and with the documentation team. Being an OnTheGoSystems supporter is about helping people. We work hard and have fun together. We are offering work from home with a very strong team of supporters and developers. Our support team is divided into smaller teams within similar time zones, where supporters can consult and help each other. You will be...